Western Drain SupplyWebsite Design | Ecommerce | Customer Support Subsite
A More User-Friendly Online Catalog
Western Drain Supply is a plumbing supply company located in Southern California. They offer an array of tools and equipment for the plumbing industry as well as repair services for the equipment they sell. Western Drain was in need of a new online catalog site to help organize their inventory of over 1,300 products for online customers. In addition, Western Drain Supply also needed an online repair and service tracking tool to allow customers to receive updates on their repair tickets.
CS Cart was used to help Western Drain present their 1,300 products to customers. By using a Mega Menu navigation, customers can now mouseover and view multiple tool categories and find the products they are looking for quickly with a minimum of clicks.
Online Repair Updates
The new Repair Website, built using WordPress and designed to match Western Drain Supply, allows the Western Drain repair shop to open customer repair tickets and track the progress of the repair from ordering parts to the repair process to completion. Customers are also able to log in at any time and track their product repair status and send messages to Western Drain’s repair staff.
- Website Design
- CS Cart
- Customer Repair Ticketing System